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Customer Service?
I've been placed on hold,
where the music is older
than the person I'm waiting for.
A voice assures me
I am "very important,"
which feels like a polite lie
told by a machine
that should know better.
Still, I stay-because,
I'm next in the cue
and they will "be with me shortly,"
no matter how long that takes.
Then there's the music.
That damn music,
now several minutes older,
but just as obnoxious,
as it was when I first called.